Responsibilities:
– Serve as contact person for insured persons, employers, authorities, and regional employment centers
– Review and process incoming benefit applications
– Calculate and pay insurance benefits and issue decisions
– Advise customers and partners in enforcement matters competently and in a service-oriented manner
Qualifications:
– Completed commercial training (with E-profile) or equivalent training with several years of professional experience
– Experience in demanding clerical work, preferably in the private or social insurance sector
– Experience with legal regulations and legal issues is an advantage
– Strong understanding of social concerns, other cultures, and union values
– Confident handling of MS Office
– Independent, resilient, and decisive personality with a structured way of working and a pronounced flair for numbers
– Fluent in German (spoken and written); foreign language skills are desired
Benefits:
– Progressive working conditions and good social benefits
– Support for part-time work and work-life balance
– Support for professional development and growth
– Appreciative, collegial, and lively work environment